0

Returns

Our Return Policy in short


You have 30 days to return an order after receiving it.
If you change your mind, or the product you received is not what you expected, please contact us before returning the item.
Unless arrangements are made with us, you cover the cost of the return.
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.
If you have any questions, please contact us.

You can find our full Return Policy in our terms and conditions



Instructions for returning goods


If you wish to make a return, send us an e-mail containing your name, address, e-mail address, the order number and a specification of which items that the return relates to.
Ship the items for return within 30 days of the date of the notification.
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If possible, please provide us with a tracking number for the return shipment.
If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

All enquiries: geral@fudim-plan.com

Free Shipping

 Portugal on all orders over 50€

Europe on all orders over 75€

World on all orders over 100€

30 days money back guarantee

If You’re not happy with the product. Exception may apply to personal and hygiene products

100% safe payments

We guarantee a secure payment with Paypal, Credit Card, MB and Transfer Bank

SUBSCRIBE OUR NEWSLETTER

Contacts

Avenida Ressano Garcia, 17B,

1070-237 Lisbon, Portugal
geral@fudim-plan.com
+351 925 323 934

Payments

2018 Fudin Plan. Powered by weasy.io